Cascades Casino Loyalty Benefits: How Encore Rewards Works
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Cascades Casino Loyalty Benefits
Cascades Casino Langley uses Encore Rewards as its loyalty programme. Membership is free, and the same programme operates across participating casinos in British Columbia.
Members can earn points through eligible gaming and dining, then redeem them for casino bonus play. Higher membership levels add point accelerators, discounts and other perks.
There are four main Encore Rewards levels: Single Diamond, Double Diamond, Triple Diamond and Elite. Your level depends on membership status points earned during the annual earning period, rather than the number of redeemable points sitting in your account.
Encore Rewards Tiers at Cascades Casino
The tier structure is based on membership status points earned during the programme year.
Level | Membership Status Points | Point Accelerator | Key Benefits |
|---|---|---|---|
Single Diamond | 0–9,999 | None | 10% restaurant and lounge discount, hotel discounts, birthday offers |
Double Diamond | 10,000–49,999 | 5% | Extra points on eligible slots, eTables and dining |
Triple Diamond | 50,000–149,999 | 10% | Higher point accelerator, enhanced offers and hotel benefits |
| Membership Status Points | 0–9,999 |
|---|---|
| Point Accelerator | None |
| Key Benefits | 10% restaurant and lounge discount, hotel discounts, birthday offers |
| Membership Status Points | 10,000–49,999 |
|---|---|
| Point Accelerator | 5% |
| Key Benefits | Extra points on eligible slots, eTables and dining |
| Membership Status Points | 50,000–149,999 |
|---|---|
| Point Accelerator | 10% |
| Key Benefits | Higher point accelerator, enhanced offers and hotel benefits |
| Membership Status Points | 150,000+ |
|---|---|
| Point Accelerator | 15% |
| Key Benefits | Highest accelerator, premium offers and Elite-specific benefits |
The annual membership period runs from September 1 to August 31. If you reach a new status level during the year, the upgrade can take effect from the following day. Status is reviewed based on the points earned during the applicable annual period.
The programme also has a separate VIP status at selected BC gaming facilities. VIP status does not have a published points threshold, so it should not be treated as a fifth standard Encore tier.
How Do You Earn Encore Rewards Points?
Encore separates redeemable points from membership status points. Your status points help determine your Diamond level, while redeemable points can be converted into bonus play.
At participating BC casinos, the current published earning rates include:
- Slots: $1 bet = 1 point
- Electronic table games: $5 bet = 1 point
- Dining: $1 spent = 1 point at participating restaurants
- Live table games: points are calculated using factors such as average bet, game type, playing time, and hands per hour
- Poker: Texas Hold'em and Omaha are not eligible for Encore points
Points are not earned on bets made with bonus play.
That makes the programme broader than a slot-only loyalty card. A member who eats at an eligible restaurant and plays eligible games can collect points through both activities.
What Are Encore Points Worth?
The current conversion is straightforward: 200 Encore Rewards points equal $1 in bonus play, meaning 1,000 points equal $5.
For example:
Points | Bonus Play Value |
|---|---|
1,000 | $5 |
2,000 | $10 |
5,000 | $25 |
| 1,000 |
|---|
| $5 |
| 2,000 |
|---|
| $10 |
| 5,000 |
|---|
| $25 |
| 10,000 |
|---|
| $50 |
| 20,000 |
|---|
| $100 |
For slots and electronic table games, the minimum redemption is 1,000 points for $5. For live table games, the minimum is 2,000 points for $10 and requires a voucher from Guest Services.
Points cannot be redeemed for Texas Hold'em or Omaha poker.
Encore Point Accelerators
One of the main reasons to move beyond Single Diamond is the point accelerator.
Double Diamond members receive a 5% accelerator, Triple Diamond members receive 10%, and Elite members receive 15%. The accelerator applies to eligible slot play, electronic table games, and dining purchases.
For example, if an eligible activity generates 1,000 base points, a Double Diamond member can receive an additional 50 accelerator points. At Triple Diamond, the additional amount is 100 points, while Elite receives 150.
The accelerator does not apply to every type of Encore earning, so members should check which activities qualify rather than assuming the percentage applies to all points.
Dining Benefits at Cascades Casino Langley
Encore membership also works outside the gaming floor.
Participating restaurants can award 1 point for every $1 spent, provided the member presents their Encore Rewards card or uses the available digital membership option.
The standard membership benefits also include restaurant and lounge discounts. Single Diamond members receive 10% off, while Triple Diamond and Elite members can receive 15% off at eligible participating venues.
At Cascades Casino Langley, this can be relevant when dining at venues such as MATCH Eatery & Public House and Glacier Bar, subject to the current programme terms.
The hotel page also lists an up to 15% Coast Langley City Hotel discount for Triple Diamond members, making the loyalty programme relevant to overnight stays as well as casino visits.
Hotel Benefits for Encore Members
Hotel discounts are one of the more practical non-gaming benefits at Cascades Casino Langley.
The Coast Langley City Hotel & Convention Centre sits on the same property as the casino, and the casino's current hotel information lists a 15% room discount for Triple Diamond members. Availability restrictions apply, so the discount should be checked for the dates and room category you want.
The broader Encore programme also lists hotel discounts and special stay packages among its member benefits.
If you're already planning a hotel stay, compare the Encore rate with other available Coast Hotels rates rather than assuming the member discount will always produce the lowest price.
Birthday Rewards and Member Promotions
Encore membership gives access to member-specific promotions that aren't necessarily available to every visitor.
Cascades Casino Langley currently advertises a Birthday Event on the last Tuesday of the member's birthday month. The promotion includes an exclusive slot tournament from 5 pm to 8 pm, with a chance to win a share of $500 in slot bonus play.
Members can also receive invitations to special events, exclusive contests, entertainment ticket discounts, hotel offers and personalised promotional communications. The exact offers vary, so the benefits shown in an account can differ from one member to another.
Encore Rewards App and Cardless Play
The Encore Rewards app gives members another way to manage the account without relying solely on a physical card.
Members can check their points, access a digital membership card, and use cardless play on eligible slots and electronic table games. Instead of inserting the physical card, members can sign in using their phone number where cardless play is available.
The app is also being used for current promotional offers. In September 2026, the BC casino programme is advertising a $20 bonus play for eligible members who download the Encore Rewards app and claim the offer through Guest Services, subject to the promotion's conditions.
How to Join Encore Rewards
Joining Encore Rewards is free.
At Cascades Casino Langley, you can visit Guest Services, present valid identification, and complete the membership process. The casino also provides an online sign-up option.
It's worth joining before playing rather than waiting until the end of a visit. Eligible activity needs to be connected to your Encore account for points to be awarded, and the casino recommends using your Encore card when you play.
If you forget your physical card while dining, eligible points may still be recovered by keeping your receipt and visiting Guest Services within the permitted period. The current BC programme information allows members to use the digital membership card as well.
Cascades Casino Loyalty Benefits Compared
Encore Rewards applies across participating BC casinos, but the practical benefits can differ by property.
Cascades Casino Langley uses the BC Encore Rewards programme, while Cascades Casino Penticton also operates within British Columbia's Encore system. Cascades Casino North Bay, however, is in Ontario and therefore does not use the BC Encore Rewards structure.
That distinction is important when searching for Cascades casino locations. A rewards offer advertised for Langley shouldn't automatically be assumed to apply at every casino carrying the Cascades name.
The same applies to searches for Cascades Casino North Bay and Cascades Casino Penticton. Always check the local rewards programme and terms for the specific property.
What Happens to Encore Rewards on PlayNow?
There is a significant change to the online side of the programme in 2026.
From September 15, 2026, members can no longer earn Encore Rewards points through play on PlayNow. From October 31, 2026, Encore points can no longer be redeemed on PlayNow. Existing points are not being cancelled and remain available for redemption at BC casinos, subject to the normal expiry rules.
This change does not mean Encore Rewards is ending. The programme continues at BC casinos, including Cascades Casino Langley.
For anyone comparing physical and online gambling, it's therefore important to keep the two systems separate.
Who Owns Cascades Casino Langley?
Gateway Casinos & Entertainment Limited operates Cascades Casino Langley, including its casino and Encore Rewards membership experience at the property. The casino itself is part of Gateway's BC casino network.
If you're researching who owns Cascades Casino or who owns Cascades Casino Langley, distinguish between the company operating the casino and ownership of the underlying property. They are not necessarily the same arrangement.
Cascades Casino Opening and Membership
There is no upcoming opening date for the Langley property. Cascades Casino Langley is already operating 24 hours a day, seven days a week, 365 days a year.
So queries such as when will Cascades Casino open, when is Cascades Casino opening, and is Cascades Casino open are generally only relevant to a different Cascades property or a temporary closure.
For Langley, you can visit the casino throughout the day and night, while individual restaurants, bingo sessions, poker tables, and promotional events follow their own schedules.